Accident Guide
If you’ve had an road accident, and are wondering what to do next, check out our guide below. It details the steps involved in getting your vehicle repaired with our team of highly trained staff.
What to do in the event of an accident
Insurance Claim
Many insurance companies operate “Approved Repairer” schemes. If your insurer runs such a scheme, they may well advise directing your car to be repaired at their own Approved Repair Centre or ARC. Be aware though that not all ARCs carry the BSi Kitemark® or your vehicle’s manufacturer’s approval, and that the standard and quality may vary between repairers.
Although your insurer may recommend that you use their ARC, you are legally entitled to choose your preferred body repairer
GUARANTEE and COURTESY CAR
There have been instances where insurers have told their policyholders that they cannot guarantee work undertaken at a non-approved bodyshop, or that entitlement to a courtesy car does not apply outside their approved network. We would like to reassure you that all body repair work undertaken at Bodytek Taunton Ltd is covered by our 5-year guarantee and that we will always seek to help with your transport arrangements wherever possible.
Once an estimate has been compiled, we’ll send it to your insurer for authorisation. Upon authorisation, we will make all the necessary arrangements for a convenient booking date.
We’ll uphold your vehicles original manufacturer’s warranty for the brands listed at the bottom of the page.
Additional damage
If your car has other damage that is not subject to the insurance claim it may work out cheaper to include it in the overall repair and pay privately for the uninsured damage. Ask for advice when you bring your car for an estimate.
Private Repair
In some circumstances, it can be cheaper and easier to pay privately for a repair. If you decide to take this option, we can provide a full and comprehensive estimate detailing the work to be undertaken.
In many walks of life, it makes sense to shop around for a bargain and you may decide to obtain multiple estimates. Please be aware that lower prices often come with a compromise; Bodytek Taunton Ltd are BSI Kitemark® accredited and use only approved methods and high-quality products on all repairs, without compromise.
Once you’ve made your decision to use Bodytek Taunton Ltd to repair your car, simply call us with your vehicle details and we will make all the necessary arrangements for a convenient booking date with a courtesy car if required.
